Log in to your secure member website to file a claim, check on a claim status, file an appeal and more.
Don’t forget to take care of your mental health. Here’s how your plan can support you.
As we get older, it’s important to maintain good mental health. This means taking care of our thoughts and feelings, just like we take care of our bodies. Sometimes, feeling sad or lonely can be more than just having a bad day. If you or someone you love is having a hard time, take advantage of these benefits and resources.
Therapy is seeing a trained professional (therapist) who works with you to improve your mental well-being. It is a powerful tool for addressing mental health and substance use problems. Your plan covers sessions with licensed therapists, both online and in person. Therapy sessions can provide a safe space to explore your thoughts and feelings. For example, mindfulness-based cognitive therapy combines mindfulness techniques like meditation and breathing exercises with cognitive therapy, which is about learning how to manage your thoughts and how they make you feel.
Your provider can screen you for depression and may assess you for other mental health concerns during your Annual Wellness Visit (AWV). This is a covered yearly checkup with your primary care provider (PCP) where you can talk to them about any concerns.
The Patient Health Questionnaire is a self-administered, standardized tool used to screen for depression and other mental health conditions. You can find it for free online through Stanford Medicine or other websites. The questionnaire will help assess your symptoms. If you'd like, share your score with your provider, as it may help them in evaluating your condition.
Taking the first step
Acknowledging that you or a loved one might be struggling is a brave and important first step. Here are some things you can do to start the process of getting support:
Reach out for help: Ask for help when you need it. Contact your health care provider or a mental health professional. Or reach out to a trusted family member, neighbor or friend.
Use your plan benefits: Make the most of the therapy sessions and other mental health services covered by your plan. These resources are there to support you.
Stay informed: Keep an eye on our newsletters and other information from Allina Health | Aetna for updates on mental health resources and support.
You can talk to a registered nurse anytime by calling our hotline. They can help you decide where to get mental health care and talk to you about possible treatment options with a provider. Call them at 1-855-493-7019 (TTY: 711) 24 hours a day, 7 days a week.
*While only your doctor can diagnose, prescribe or give medical advice, the 24-Hour Nurse Line can provide information on a variety of health topics.
It’s important to be aware of the signs of mental health issues. Make an appointment with your primary care provider (PCP) if you notice the following in yourself.
Log in to your secure member website to file a claim, check on a claim status, file an appeal and more.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
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Have questions? We can help. Call us at 1-833-570-6671 (TTY: 711) between 8 AM and 8 PM, 7 days a week. Or visit AllinaHealthAetnaMedicare.com