1. A trusted partner

Having a provider you trust makes it easier to share concerns before they become more serious. No problem is too embarrassing, and no question is too silly. Your PCP understands your health history and can provide care that’s right for you.

2. Chronic condition management

If you have ongoing health issues like diabetes, high blood pressure or asthma, your PCP is your go-to partner. They coordinate your care and bring together a team of specialists to make sure you get the right treatment. 

Your primary care provider can also assist you with managing your medications. If you have chronic conditions and are taking several prescriptions, they can help you keep track and stick to your medication schedule.

Find a local pharmacy

Visit our pharmacy finder and enter your ZIP code to locate a network pharmacy near you.

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3. Illness prevention

Your PCP doesn’t just treat problems — they help prevent them. With regular checkups, screenings and a personalized care plan, your primary care provider can catch potential health concerns early when they’re often easier to treat. And they can help you avoid more serious issues down the line.

4. Well-rounded care

Your PCP cares about more than just your physical symptoms. They’re here to support your overall health and well-being, helping you thrive in every aspect of your life. This may include: 

• Mental health

• Preventing falls

• Lifestyle changes

• Wellness goals

How often should I visit my PCP?

Make your health a priority with a yearly checkup. It's the perfect opportunity to talk with your doctor about your health, ask questions and make sure you're up to date on recommended screenings and vaccines. 

Get free language services

You can request language assistance services at no added cost to you. If you need help communicating in your preferred language, please call the number on your member ID card and request an operator.

If you have chronic health conditions or ongoing health concerns, your PCP may want to see you more frequently. Talk with your provider to see how often you should come in.

Another way to get support  

The Medication Therapy Management (MTM) program offers additional support by helping you understand your medicines and keeping your treatment plan on track. If you qualify for the program, you’ll work with a pharmacist who reviews all your prescriptions. Think of them as your prescription partner — there to help you understand your prescriptions, answer questions and make sure you stay on track with your treatment plan.  

The MTM program helps ensure your medications are safe, effective and easy to manage. The goal is to give you added confidence alongside the care you receive from your PCP. Learn more here. 

You can also take advantage of mail-order delivery* (through CVS Caremark®) of select prescription medications, which may make things easier for you. You can order refills on your secure member website, and they’ll be shipped to you in about 7 to 14 days. 

*You may continue to use CVS® pharmacies (retail, CVS Caremark® Mail Service Pharmacy, CVS Specialty® and Omnicare® long-term pharmacies) in the State of Arkansas, unless a court takes action on Arkansas laws that were scheduled to take effect on January 1, 2026, have been enjoined by the court.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. Participating health care providers are independent contractors and are neither agents nor employees of Allina Health | Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. Aetna and CVS Caremark® Mail Service Pharmacy are part of the CVS Health® family of companies. This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs. Providers are independent contractors and are not agents of Allina Health | Aetna. Provider participation may change without notice. Allina Health | Aetna is not a provider of health care services and, therefore, cannot guarantee any results or outcomes. The availability of any particular provider cannot be guaranteed and is subject to change. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Allina Health | Aetna plans, refer to our website. For mail order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 14 days. You can call us toll-free at the number on your Aetna member ID card if you do not receive your mail-order drugs within this time frame. Members may have the option to sign-up for automated mail-order delivery. Other providers are available in our network. 

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